Iain did a superb job for us, far exceeding our expectations. He was engaged for 9 months to help us
1) formulate an IT strategy,
2) lead the IT/Change function with over 50 colleagues and land the required organisational change,
3) support the E-commerce Director and
4) support/develop his permanent replacement in the role.
This brief expanded to include support for overall business strategy, organisational design and Board level support.
His work was exceptional – logical, creative, commercial, customer-focussed and very clear. He was hard working and worked collaboratively and comfortably with colleagues at all levels. He is clear thinking, a great communicator and not afraid to confront you with the brutal facts and some solutions too!
His wide experience and long tenure as an interim means he has an excellent knowledge of IT hardware and software alternatives and also business change. For us this included SAP vs. best in breed alternatives, a web platform review and major changes to hardware and storage making us more cost effective.
However, Iain can also ‘connect the dots’ across the different parts of a complex organisation and ensure that IT supports the business strategy and delivers real results for customers and colleagues.
Great job – thank you!