Having gained clarity on a strategy and on what the operation needs to look like, I can develop the scope of changes needed to deliver this new vision. Here are a relevant selection of clients, case studies, references and articles about this work.
“I have helped the Co-op on a number of occasions across a variety of their businesses and functions.” 2 major assignments with the Co-op were leading their supply chain transformation programme following the acquisition of Somerfield and leading their cultural change programme to support the relaunch and rebranding of the group. Programme Director – Supply Chain[…]
“I supported the development of future proposition ideas for the IKEA Family loyalty programme.” As the world’s largest and most well known furniture & household accessories retailer, IKEA requires little introduction. With 80 million members, the IKEA Family loyalty programme is one of the largest programmes globally, yet there are always opportunities to improve. I was[…]
“I consulted with this online retailer, supporting the restructure of their transformation programme.” With nearly £1 billion turnover across over 20 multi-channel retail brands, N Brown is one of the largest online retail operators in the UK. When new senior management joined the business in 2014 they engaged me to support the review of their £100m technology-enabled business[…]
“I’ve supported Arco, the B2B safety products retailer, on a number of assignments including a period as interim Change & IT Director” Arco is the UK’s number one provider of workplace safety products & services. With over 60 stores and sales offices across the UK, this family-owned B2B retailer turns over around £300m each year (as at 2015).[…]
“I consulted with Morrisons on a variety of digital initiatives, including leading the design & delivery of a major CRM programme.” Morrisons is the 4th largest supermarket in the UK with a turnover in excess of £15bn pa and around 500 stores. Following acquisition of Safeway in 2004 and the ensuing integration and changes in[…]
“I’ve worked with E.ON on a large number of consulting, coaching and interim assignments over a period spanning several years.” E.ON UK is the UK business of the global power and gas business, is the second largest electricity retailer in the UK with a 24% market share. E.ON sells electricity and gas to consumer and business[…]
“I was engaged as an associate to consulting firm Xansa to lead their transformation programme for MyTravel” Prior to its acquisition by Thomas Cook Group, MyTravel Group plc was a major retailer and operator of package holidays, with 16,000 employees, 700 travel agent shops and over £1bn turnover. Prior to its acquisition by Steria, Xansa PLC[…]
“I helped the North East cultural agency develop its online proposition” Audiences North East was a regional agency set up in 2004 to increase the number and range of people engaging with cultural activity in the North East of England to the mutual benefit of audiences and cultural providers. It is the most important new cultural[…]
“I advised a major Saudi group on the development of a loyalty programme and creation of a retail financial services proposition.” Savola is one of Saudi Arabia’s leading diversified groups, with a strong presence across the MENA region (Middle East and North Africa). Outside of it core market of Saudi Arabia, Savola is also present in[…]
“Following a 10 year career in a variety of senior management roles, I’ve continued to consult with Asda on occasional projects.” Asda is the second largest supermarket retailer in the UK with annual sales of around £20 billion and almost 200,000 employees. The business became part of the largest retailer in the world, Wal-mart Inc, in[…]
Iain consulted with Asda during 2002 and I am delighted to recommend him to other businesses based on the outstanding results of this assignment. The brief was to develop a business-wide customer data strategy, a complex issue to resolve when you have almost 10m customers transacting with Asda each week through a variety of channels[…]
I set up the programme and co-ordinated partners for Asda’s Financial Services entry. This case study provides more detail.