N Brown Group

“I consulted with this online retailer, supporting the restructure of their transformation programme.” With nearly £1 billion turnover across over 20 multi-channel retail brands, N Brown is one of the largest online retail operators in the UK. When new senior management joined the business in 2014 they engaged me to support the review of their £100m technology-enabled business[…]

Arco

“I’ve supported Arco, the B2B safety products retailer, on a number of assignments including a period as interim Change & IT Director” Arco is the UK’s number one provider of workplace safety products & services.  With over 60 stores and sales offices across the UK, this family-owned B2B retailer turns over around £300m each year (as at 2015).[…]

Morrisons

“I consulted with Morrisons on a variety of digital initiatives, including leading the design & delivery of a major CRM programme.” Morrisons is the 4th largest supermarket in the UK with a turnover in excess of £15bn pa and around 500 stores.  Following acquisition of Safeway in 2004 and the ensuing integration and changes in[…]

E.ON

“I’ve worked with E.ON on a large number of consulting, coaching and interim assignments over a period spanning several years.” E.ON UK is the UK business of the global power and gas business, is the second largest electricity retailer in the UK with a 24% market share. E.ON sells electricity and gas to consumer and business[…]

Lloyds Pharmacy

“I was engaged to review the Lloyds Pharmacy e-commerce strategy and capability.” Lloyds Pharmacy, part of the multi-national Celesio AG group, operates more than 1500 pharmacy stores in local communities and health centres turning over in excess of £1.5bn. Stores stock a range of prescription and over the counter pharmaceuticals in addition to a broad range of[…]

The Food Ferry

“I supported the directors of this online retailer with the turnaround and sale of their business.” The Food Ferry were a niche online retailer, providing customers with grocery and gourmet products.  With a range of online and offline ordering mechanisms and delivery within London through its own fleet of vehicles and outside of London via courier,[…]

WHSmith

“I led WHSmith Direct through the most significant period of business change in its history, delivering step change improvement in sales and profit performance”   In April 2003, I was engaged to lead WHSmith Direct through this period of significant business change and opportunity. This would allow the main board director responsible for the business to focus[…]

Marks & Spencer

“I advised Marksandspencer.com on its content management strategy” Marks & Spencer is one of the UK’s best known general retailers, with a broad range of products from clothing (number one market share) to financial services, home & furniture to fresh food. I was engaged by marksandspencer.com to carry out a full review of its content management[…]

Asda Wal-Mart

“Following a 10 year career in a variety of senior management roles, I’ve continued to consult with Asda on occasional projects.” Asda is the second largest supermarket retailer in the UK with annual sales of around £20 billion and almost 200,000 employees.  The business became part of the largest retailer in the world, Wal-mart Inc, in[…]