“What started as a consulting brief focused on growth quickly turned into a turnaround-focused restructuring assignment.” With over €12 billion turnover through over 120 multi-channel retail brands, Otto is one of the very largest online retail operators globally. Otto acquired a number of retail catalogue brands in the UK in 1999, including Freemans and Grattans,[…]
Iain & I worked together on the MyTravel deal, which was a landmark deal for Xansa. I was hugely impressed with Iain’s pragmatic, results oriented approach. His attention to detail and ability to identify issues and escalate early were critical to the successful outcome of the programme. On a personal note, Iain is a thorough[…]
I joined the Executive Leadership Team of NHS Shared Business Services as interim Change Director to establish the new joint venture operation. In this article, the Financial Times notes the impact on Xansa’s revenue.
“I was engaged as an associate to consulting firm Xansa to lead their transformation programme for MyTravel” Prior to its acquisition by Thomas Cook Group, MyTravel Group plc was a major retailer and operator of package holidays, with 16,000 employees, 700 travel agent shops and over £1bn turnover. Prior to its acquisition by Steria, Xansa PLC[…]
I led the transformation programme for Xansa’s outsourcing of MyTravel’s financial operations, which led to the BPO Project of the Year award. This press release from Xansa provides more details.
I led Xansa’s transformation at MyTravel, haled as a key contributor to the recovery of the travel business. The Guardian reports the turnaround in MyTravel’s results.
Iain performed the role of Transformation Director for Xansa PLC when we won a major Finance & Accounting Services outsourcing contract with MyTravel PLC in 2004. Leading a team of Xansa’s business and technology consultants, Iain was responsible for a major programme of business and systems change which provided significant financial benefits to MyTravel and[…]
“Following a 10 year career in a variety of senior management roles, I’ve continued to consult with Asda on occasional projects.” Asda is the second largest supermarket retailer in the UK with annual sales of around £20 billion and almost 200,000 employees. The business became part of the largest retailer in the world, Wal-mart Inc, in[…]
I led Wal-Mart’s integration of Asda’s back office and financial operations – the largest change programme in UK retail history. This case study provides more detail.
I led the project to transform Asda’s cash management operations, making significant cost savings. In this article, The Grocer magazine reports further.