Prior to its acquisition by Steria, Xansa PLC was a business process outsourcing organisation with annual turnover of £400m and an impressive collection of blue chip clients.
Iain & I worked together on the MyTravel deal, which was a landmark deal for Xansa. I was hugely impressed with Iain’s pragmatic, results oriented approach. His attention to detail and ability to identify issues and escalate early were critical to the successful outcome of the programme. On a personal note, Iain is a thorough[…]
“I led the business change activity for NHS Shared Business Services following its creation” NHS Shared Business Services provides Finance and Accounting services to NHS organisations. It is a Joint Venture between the Department of Health and Xansa, designed to enable NHS organisations to improve the efficiency of their finance function, and thereby free up funds[…]
I joined the Executive Leadership Team of NHS Shared Business Services as interim Change Director to establish the new joint venture operation. In this article, the Financial Times notes the impact on Xansa’s revenue.
“I was engaged as an associate to consulting firm Xansa to lead their transformation programme for MyTravel” Prior to its acquisition by Thomas Cook Group, MyTravel Group plc was a major retailer and operator of package holidays, with 16,000 employees, 700 travel agent shops and over £1bn turnover. Prior to its acquisition by Steria, Xansa PLC[…]
I led the transformation programme for Xansa’s outsourcing of MyTravel’s financial operations, which led to the BPO Project of the Year award. This press release from Xansa provides more details.
Iain Spence joined us as interim Change Director at a very challenging time in our business’ history. With our business forecast to grow by more than double in the next 12 months, we had to develop a clear strategy and plan to handle that type of growth in a tightly controlled way. Iain’s expertise in[…]
Iain performed the role of Transformation Director for Xansa PLC when we won a major Finance & Accounting Services outsourcing contract with MyTravel PLC in 2004. Leading a team of Xansa’s business and technology consultants, Iain was responsible for a major programme of business and systems change which provided significant financial benefits to MyTravel and[…]