Morrisons Steps Up Internet Shopping Plans
Guardian: 10 March 2011
British supermarket chain hopes to 'crack affordable fresh food online' by investing in US internet grocer FreshDirect.
Guardian: 10 March 2011
British supermarket chain hopes to 'crack affordable fresh food online' by investing in US internet grocer FreshDirect.
Morrisons buys Kiddicare for £70m
Guardian: 15 February 2011
The Guardian reports on Morrisons' acquisition of Kiddicare, a springboard for the launch of non-food online, part of the online strategy developed with Retail Change.
Guardian: 15 February 2011
The Guardian reports on Morrisons' acquisition of Kiddicare, a springboard for the launch of non-food online, part of the online strategy developed with Retail Change.
Co-operative Group: 'Enormous' progress in Somerfield systems integration
Computerworld: 27 August 2010
Co-op's CEO talks to Computerworld about the huge improvements made to the supply chain - the programme led by Retail Change.
Computerworld: 27 August 2010
Co-op's CEO talks to Computerworld about the huge improvements made to the supply chain - the programme led by Retail Change.
Otto: Axe Looms For 1,000 Catalogue Firm Staff
Sky News: 6 March 2009
Otto commences major restructuring of its business operations, with closure of sites and streamlining of processes across all functions.
Sky News: 6 March 2009
Otto commences major restructuring of its business operations, with closure of sites and streamlining of processes across all functions.
Xansa Lifted By NHS Outsourcing
Financial Tmes, December 2006
FT reports on the joint venture created by Xansa and the National Heath Service to run many of its back office functions. We were engaged to support the bid and to lead the initial transformation programme on launch.
Financial Tmes, December 2006
FT reports on the joint venture created by Xansa and the National Heath Service to run many of its back office functions. We were engaged to support the bid and to lead the initial transformation programme on launch.
Xansa Wins BPO Project Of The Year
Xansa, October 2005
Xansa picks up top prize at National Outsourcing Association Awards for the transformation programme we led at MyTravel.
Xansa, October 2005
Xansa picks up top prize at National Outsourcing Association Awards for the transformation programme we led at MyTravel.
MyTravel Recovers From Its Holiday Blues
The Guardian, June 24, 2005
Cost cutting and financial controls implemented by our programme with MyTravel credited in part with the turnaround in MyTravel's fortunes.
The Guardian, June 24, 2005
Cost cutting and financial controls implemented by our programme with MyTravel credited in part with the turnaround in MyTravel's fortunes.
Store To Door
Revolution: 6 February 2002
Asda has turned its back on warehouses for its home delivery offer. The retailer's lain Spence tells Charlotte Goddard how the supermarket plans to boost the reach and efficiency of its e-commerce service
Revolution: 6 February 2002
Asda has turned its back on warehouses for its home delivery offer. The retailer's lain Spence tells Charlotte Goddard how the supermarket plans to boost the reach and efficiency of its e-commerce service
Asda Switches Onto TV Shopping With Sky Active
The Grocer: 2 February 2002
The Grocer talks to Iain Spence about Asda's launch of the Sky TV shopping service.
The Grocer: 2 February 2002
The Grocer talks to Iain Spence about Asda's launch of the Sky TV shopping service.
The Information Age Interview
Information Age: February 2002
Asda, the UK supermarket chain owned by US giant Wal-Mart took its time to offer its online shopping service, but has reaped the benefits from its "wait and see" approach. lain Spence, Asda's chief technology officer, talks about the results.
Information Age: February 2002
Asda, the UK supermarket chain owned by US giant Wal-Mart took its time to offer its online shopping service, but has reaped the benefits from its "wait and see" approach. lain Spence, Asda's chief technology officer, talks about the results.
Interactive TV Providers Must Improve Offer
Revolution UK, January 30, 2002
Iain Spence talks to Revolution magazine about Asda's Sky TV service.
Revolution UK, January 30, 2002
Iain Spence talks to Revolution magazine about Asda's Sky TV service.
Asda Cuts 1500 Ft Paper Mountain
The Grocer, 2 June 1995
The Grocer talks to Iain Spence about Asda's cash management transformation, removing paperwork from stores and streamlining processes.
The Grocer, 2 June 1995
The Grocer talks to Iain Spence about Asda's cash management transformation, removing paperwork from stores and streamlining processes.